United Airlines announced Wednesday night that a “technology issue” that led to a ground stop at key airports has been fixed.
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After the disruption, United stated that it was assisting clients in reaching their destinations. There will likely be residual delays.
The airline stated, “Our team is working to restore our normal operations.”
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Ground stops were made nationwide as a result of the disruption, including at important airport hubs in Houston, San Francisco, Chicago, and Newark. Late on Wednesday, the stops were removed.
In a previous statement, the airline claimed to be dealing with a “technology issue,” which resulted in mainline flights being halted at their original airports.
The nature of the technology problem and its origin were unclear.
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Existing flights were permitted to continue to their final destinations.
Flights on United’s smaller airlines were unaffected by the interruption.
In a previous statement, United stated, “As we resolve this issue, we anticipate more flight delays this evening.” “Safety is our top priority, and we’ll work with our customers to get them to their destinations.”
United acknowledged the system problem and promised to fix it as quickly as possible in response to irate passengers who complained on social media earlier in the evening.
According to FlightAware.com tracking figures, United experienced the most delays of any domestic airline on Wednesday. It was unclear if the ground-stopped flights were included in the stated number of delays.
On X, U.S. Transportation Secretary Sean Duffy stated that United CEO Scott Kirby had updated him on the “internal tech outage.”
“The issue was specific to United’s operations, and is unrelated to the broader air traffic control system,” Duffy stated.
“Full support to help them clear up the flight backlog” has been promised by the Transportation Department, he added, and the Federal Aviation Administration is in communication with the airline’s operations staff.
“We ve offered full support to help address their flight backlog and remain in close contact with United,” the Federal Aviation Administration stated.
